Transportation and logistics companies have a new partner in Clear Choice. Our communications services can help companies in this sector anywhere in the country.
In 2015, Clear Choice made it a priority to invest time and money into learning all about the transportation and logistics industry. Our idea began when we started working with Alabama-based McLeod Software, a trucking/transportation management software company. They have developed a phone system plug-in for their CRM software that integrates easily with ShoreTel phone systems, providing numerous benefits to their customers who have ShoreTel. Popular features such as click to call and inbound screen pops help increase call volume while decreasing manual dialing errors. Additionally, inbound callers are greeted quicker and don’t have to identify themselves as their records are automatically presented to the answering party. This exciting partnership allows for increased productivity and the ability to provide a better customer experience for their end customers.
We at Clear Choice understand the unique needs and requirements that carriers and brokers demand to run their business. Data is king, and the ability to know your how your business is performing is paramount to running a successful company. There is no better reporting and analytics tool available for VoIP phone systems than Brightmetrics. Brightmetrics is web-based software that allows ShoreTel customer to schedule reports to be delivered at any time, view customized dashboards, and drill down to the smallest of details. Our customers get cradle-to-grave reporting out of the box with ShoreTel and Brightmetrics, something that is invaluable in the transportation and logistics industry. Brightmetrics is now included free of charge with our Partner Support plan.
We are excited to share these new capabilities with companies in the industry. Already, Clear Choice has successfully implemented ShoreTel/Brightmetics for several McLeod customers across the country. Overdrive Logistics in Gainesville, GA and Interstate Logistics from Nashville, TN are a few. Clear Choice is excited by the success of the initial project we have worked on and look forward to being the go-to partner for transportation and logistics companies nationwide!
Contact Clear Choice Telephones at 770-255-3333 to discuss your company’s communications needs. In the meantime, send us a comment to let us know what you think! Click here to write a review on Facebook or here to review us on Google. We love hearing from our customers!