Thu, Aug 3, 2017 10:00 AM – 11:00 AM EDT
As a call center manager, it is amazing what business insights can provide the right metrics to you and your team. However, it’s not just about the numbers when it comes to getting the most ROI out of your contact center system. It takes the right combinations of data and enough flexibility to gain business intelligence from the activity within your contact center.
Clear Choice is proud to partner with Brightmetrics for our August webinar promoting analytics technology and how it helps contact center managers increase productivity and revenue.
Reserve your spot now today to learn the 5 metrics that every contact center manager should know.