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Posts Tagged ‘ShoreTel cloud phone system’

Eliminating Wasted Time In Your Contact Center

Eliminating Wasted Time In Your Contact Center

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With volumes increasing across all of the contact center’s communications channels, eliminating wasted time in your contact center can be achieved by improving agent efficiency and quality. This will be a high priority for businesses over the next several years. While meeting this challenge may be easier said than done, today’s communication managers have more options than ever before.… Read the rest

Clear Choice Inc

Ensuring Confidentiality In The Cloud

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See how Clear Choice Telephones can ensure confidentiality in Cloud Communications with the CIA triad.

Security in Cloud Communications can be complex.  Fortunately, there is a framework for thinking about security called the “CIA triad,” which stands for Confidentiality, Integrity and Availability.… Read the rest

ShoreTel Connect CLOUD Provides Robust Security

ShoreTel Connect CLOUD Provides Robust Security

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See how Clear Choice Telephones can provide security and peace of mind with ShoreTel Connect CLOUD.

Security is often top of mind for many organizations considering moving their applications and sensitive data to the cloud, and the same goes for cloud communications. … Read the rest

Selling Business VoIP from ShoreTel Sky

Selling Business VoIP from ShoreTel Sky

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ShoreTel Sky VoIP – BusinessTelephone Solution

 

The ShoreTel Sky VoIP solution for business is hosted in the cloud and is often preferred over traditional land lines, hardware-based IP phone systems or even basic hosted VoIP services because it includes:

  • More than 90 enterprise-level phone features
  • Greater mobility for remote users who only need the internet to connect
  • Greater flexibility for companies needing to move offices, open new locations or ramp up/down staff quickly
  • The guarantee that callers can find you whether are at the office, on the road or at home
  • Metrics and insights into your customer’s experiences provided by the system. 
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