Late last week, Mitel announced a planned agreement to acquire ShoreTel for
$430 million, placing the company firmly at the forefront of the UCaaS market.
What does this mean for ShoreTel customers and partners? All good things.
ShoreTel has millions of active users on its platform and thousands of partners across the world.… Read the rest
Giving you control today and a unified communications phone system for tomorrow
With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs.… Read the rest
With volumes increasing across all of the contact center’s communications channels, eliminating wasted time in your contact center can be achieved by improving agent efficiency and quality. This will be a high priority for businesses over the next several years. While meeting this challenge may be easier said than done, today’s communication managers have more options than ever before.… Read the rest
See how Clear Choice Telephones can ensure confidentiality in Cloud Communications with the CIA triad.
Security in Cloud Communications can be complex. Fortunately, there is a framework for thinking about security called the “CIA triad,” which stands for Confidentiality, Integrity and Availability.… Read the rest