Making Unified Communications Mobile-Friendly
Technology is changing rapidly, but when it comes to unified communications and collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run. No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward for your business.… Read the rest
Giving you control today and a unified communications phone system for tomorrow
With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs.… Read the rest
We’ve come a long way from the original telephone switchboards of the early 1900s. Business PBX systems have given way to small business phone systems based on VoIP cloud technology. Instead of buying PBX equipment, businesses can subscribe to unified communications as a service (UCaaS), and have their business communications delivered via the internet rather than dusty old hardware with roots going back well over 100 years.
With volumes increasing across all of the contact center’s communications channels, eliminating wasted time in your contact center can be achieved by improving agent efficiency and quality. This will be a high priority for businesses over the next several years. While meeting this challenge may be easier said than done, today’s communication managers have more options than ever before.… Read the rest
See how Clear Choice Telephones can provide security and peace of mind with ShoreTel Connect CLOUD.
Security is often top of mind for many organizations considering moving their applications and sensitive data to the cloud, and the same goes for cloud communications. … Read the rest